Job Summary:
This position is responsible for the maintenance and/or repair of a variety of HVAC-R and specialized equipment in an assigned group of 7-Eleven (family of brands) stores within a geographic area. Service calls are initiated from the store via 7Help work orders to the appropriate technician. Position reports to the Area Facilities Manager.
Key Duties and Responsibilities:
- Job responsibilities and qualifications may be superseded by local, state, or federal regulations.
- Responds to work orders for a wide variety of in-store HVAC-R equipment, which includes, but may not be limited to, minor repairs of HVAC, minor repairs to refrigeration, cold beverage equipment (ex: tea, fountain, FBD, FCB, creamer Machine), and fountain/backroom ice makers.
- Responds to work orders related to plumbing, electrical, and general maintenance issues.
- Responsible for ordering and managing of parts inventory for the truck.
- Minor repairs to equipment (such as hoses, nozzles, fuel filters, decals, HVAC filters, water filters, etc.) as needed.
- Provide training for less-experienced technicians as needed.
- May be responsible for training PM Techs on HVAC-related PMs.
- Responsible for replacing ‘plug and play’ equipment as needed.
- Schedules and prioritizes duties and work assignments on a daily basis.
- Completes required reports and paperwork daily to account for the time and use of parts and materials.
- Observes and inspects equipment to determine if servicing or further action is required.
- Knowledge of HVAC installation, troubleshooting, repair, and maintenance.
- Proficient use of hand and power tools applicable to the job.
- Knowledge of refrigerant recovery and safe disposal of refrigerant.
- Ability to perform preventative maintenance according to published guidelines.
- Proficiently reads, understands, follows, and enforces safety procedures.
- Working knowledge of HVAC/associated systems employing computer-based monitoring and control devices.
- Knowledge of mechanical or electrical equipment, plumbing, utilities, distribution systems, and controls, including maintenance and troubleshooting.
- Proficient repair/replacement of building mechanical systems components, including programmable logic controls.
- Proficient analytical and problem-solving skills.
- Assigns work to (and oversees the work of) direct service providers in the HVAC trade.
- Understands and carries out oral and written instructions.
- Establishes and maintains cooperative work relationships.
- Works independently and with minimal supervision.
- Proficient at working safely and properly brazing refrigerant lines and components.
- Completes other duties, including special projects, as assigned by management.
Education and Experience:
- Education: High School/GED.
- Years of Relevant Work Experience: 3+ years.
- Years of Management Experience: NA.
- Certifications / Licenses: EPA 608 Universal Certification required.
Specific Knowledge and Skills:
- Show Leadership.
- Peer-to-Peer Tech Support.
- Effective communication.
- Project /Stretch assignments.
- Time management.
- Facility location ownership.
- Ability to lead the team (meetings, projects…).